Shipping and returns
Packages are generally shipped within 2 days of receipt of payment. They are shipped via Colissimo with a tracking number and delivered without signature. Packages can also be shipped via chronopost and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whatever delivery method you choose, we'll send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
How much is shipping ?
- France: € 4. Delivery is free in France from 50 € of purchase.
- Europe: 10 €
- Rest of the world: € 10
You wish to exchange or cancel your purchase, you can return your jewel to us within 14 days of receipt.